This policy explains how United Nutrition ("we", "us") collects and uses personal data when you use unitednutri.com. We process personal data in line with India's Digital Personal Data Protection Act, 2023 and, for visitors from the EU, the GDPR.
Information we collect
- Contact details you submit — mobile number or email, and optionally your name, company, city and message — through any form on the site (callback, offers banner, contact, inquiry, newsletter or blog forms).
- Inquiry details — products, quantities, timelines and other requirement details you choose to share.
- Website activity — pages and products viewed, time spent while actively viewing, scroll depth, clicks on buttons such as WhatsApp or Call, searches, the campaign or banner you saw, the traffic source (for example UTM parameters or the referring site), device type and approximate location derived from your IP address.
How visitor tracking works
When you visit the site we create a temporary visitor token stored in a cookie. If you never submit your contact details, this token and its activity data are deleted automatically when your session ends. If you submit your details in any form, the activity recorded on the token is linked to your customer record so our sales team can understand your interest and follow up. If you open a personal link shared by our sales team, your visits are linked to the record they created for you. A tracked link never logs you in or shows your personal data.
How we use your information
- To respond to your inquiries, call back requests and quotations.
- To recognise you when you return so you do not have to re-enter your details.
- To recommend relevant products and improve the website.
- To send updates and offers if you subscribed — every email has an unsubscribe link.
- To protect the site against spam, fraud and abuse.
Cookies and analytics
We use essential cookies for security and your session, a visitor cookie for the tracking described above, and — where enabled — analytics and advertising tags such as Google Analytics or Meta Pixel. See our Cookie Policy for details.
Sharing
We do not sell your personal data. We share it only with service providers who help us run the website, send messages (email, SMS, WhatsApp) or analyse traffic, under confidentiality obligations, or when required by law.
Retention and security
We keep customer records for as long as needed to serve you and meet legal obligations. Data is protected with HTTPS, access controls, two-factor authentication for staff and regular backups.
Your rights
You may ask to access, correct or delete your personal data, or withdraw consent for marketing, by emailing sales.unitednutri@gmail.com. We respond within the time required by law.
Contact
United Nutrition, 225, Orchid Plaza, Behind McDonald's, New Sama Savli Road, Vadodara, Gujarat 390008, India. Email: sales.unitednutri@gmail.com.